Number of service requests to NYC’s 311 from 2004 to 2017: 26.99 million
Top 10 notations used to close out noise complaints directed to NYPD in 2016
| Resolution.Description |
Number |
Percentage |
| The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time. |
161764 |
45.3 |
| The Police Department responded to the complaint and took action to fix the condition. |
106059 |
29.7 |
| The Police Department responded to the complaint and determined that police action was not necessary. |
37651 |
10.5 |
| The Police Department responded and upon arrival those responsible for the condition were gone. |
16655 |
4.7 |
| The Police Department responded to the complaint but officers were unable to gain entry into the premises. |
11584 |
3.2 |
| The Police Department reviewed your complaint and provided additional information below. |
11437 |
3.2 |
| Your request can not be processed at this time because of insufficient contact information. Please create a new Service Request on NYC.gov and provide more detailed contact information. |
5799 |
1.6 |
| The Police Department responded to the complaint and a report was prepared. |
1816 |
0.5 |
| This complaint does not fall under the Police Department’s jurisdiction. |
1632 |
0.5 |
| The Police Department issued a summons in response to the complaint. |
1517 |
0.4 |
| *These are the top 10 of more than 10 categories; percentages will not add up to 100% |
Top 10 notations used to close out noise complaints directed to NYPD in 2015
| Resolution.Description |
Number |
Percentage |
| The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time. |
141558 |
43.1 |
| The Police Department responded to the complaint and took action to fix the condition. |
101518 |
30.9 |
| The Police Department responded to the complaint and determined that police action was not necessary. |
36174 |
11.0 |
| The Police Department responded and upon arrival those responsible for the condition were gone. |
15918 |
4.8 |
| The Police Department responded to the complaint but officers were unable to gain entry into the premises. |
13054 |
4.0 |
| The Police Department reviewed your complaint and provided additional information below. |
8236 |
2.5 |
| Your request can not be processed at this time because of insufficient contact information. Please create a new Service Request on NYC.gov and provide more detailed contact information. |
4197 |
1.3 |
| The Police Department responded to the complaint and a report was prepared. |
2294 |
0.7 |
| Your complaint has been forwarded to the New York Police Department for a non-emergency response. 311 will have additional information in 8 hours. Please note your service request number for future reference. |
2170 |
0.7 |
| This complaint does not fall under the Police Department’s jurisdiction. |
1682 |
0.5 |
| *These are the top 10 of more than 10 categories; percentages will not add up to 100% |
Top 10 notations used to close out noise complaints directed to NYPD in 2014
| Resolution.Description |
Number |
Percentage |
| The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time. |
114220 |
40.0 |
| The Police Department responded to the complaint and took action to fix the condition. |
100540 |
35.2 |
| The Police Department responded to the complaint and determined that police action was not necessary. |
31887 |
11.2 |
| The Police Department responded to the complaint but officers were unable to gain entry into the premises. |
12516 |
4.4 |
| The Police Department responded and upon arrival those responsible for the condition were gone. |
12203 |
4.3 |
| The Police Department reviewed your complaint and provided additional information below. |
5444 |
1.9 |
| Your request can not be processed at this time because of insufficient contact information. Please create a new Service Request on NYC.gov and provide more detailed contact information. |
2804 |
1.0 |
| The Police Department responded to the complaint and a report was prepared. |
2623 |
0.9 |
| The Police Department issued a summons in response to the complaint. |
1675 |
0.6 |
| This complaint does not fall under the Police Department’s jurisdiction. |
1203 |
0.4 |
| *These are the top 10 of more than 10 categories; percentages will not add up to 100% |
Top 10 notations used to close out noise complaints directed to NYPD in 2013
| Resolution.Description |
Number |
Percentage |
| The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time. |
85563 |
39.0 |
| The Police Department responded to the complaint and took action to fix the condition. |
72853 |
33.2 |
| The Police Department responded to the complaint and determined that police action was not necessary. |
29778 |
13.6 |
| The Police Department responded to the complaint but officers were unable to gain entry into the premises. |
9500 |
4.3 |
| The Police Department responded and upon arrival those responsible for the condition were gone. |
9414 |
4.3 |
| The Police Department reviewed your complaint and provided additional information below. |
4768 |
2.2 |
| Your request can not be processed at this time because of insufficient contact information. Please create a new Service Request on NYC.gov and provide more detailed contact information. |
3293 |
1.5 |
| The Police Department responded to the complaint and a report was prepared. |
1433 |
0.7 |
| The Police Department issued a summons in response to the complaint. |
1142 |
0.5 |
| This complaint does not fall under the Police Department’s jurisdiction. |
1032 |
0.5 |
| *These are the top 10 of more than 10 categories; percentages will not add up to 100% |
311 data from NYC Open Data downloaded at various times. As of Feb 5, 2018, 27 million rows, 52 variables till 2009, 53 variables from 2010. Parsed using R v3.4.3 in RStudio v1..1.423
