Category: Agencies

DOB and DEP

I first started looking at the 311 complaints a little more in depth when I decided one night (to the accompaniment of noise of course) to see how many complaints were closed out with “conditions not observed.” Which...

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Forensics of DOT’s time travel

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million So I ran into an interesting problem today. I was trying to compute the average life of an NYC 311 service request – the time that a request is...

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HPD by Community Board

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million There are about 65 community boards across the five boroughs, so here are the top 10 generating the most service requests to NYC’s Dept. of...

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HPD by ZIP code

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million There are 193 ZIP codes in the data, so here are the top 10 ZIP codes which originate the most service requests to HPD: Incident.Zip SRs 11226...

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HPD by Borough

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million Looks like @NYC311 didn’t collect borough information for a significant number of service requests. Then again, it’s easy enough to...

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HPD by Complaint Type

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million What is the difference between “Paint – Plaster” and “Paint/Plaster”? Looking at the actual details of a few of each...

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HPD over time

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million Service requests directed to HPD, the department of Housing Preservation and Development. This department not only covers all public housing, but as...

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DEP Noise frequency

These are just noise related complaints to the Department of Environmental Protection. The first and biggest source of noise actually belongs to the Department of Buildings  – they issue the permits for after hours work...

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