DOB and DEP

I first started looking at the 311 complaints a little more in depth when I decided one night (to the accompaniment of noise of course) to see how many complaints were closed out with “conditions not observed.” Which I understood to be English for...

Forensics of DOT’s time travel

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million So I ran into an interesting problem today. I was trying to compute the average life of an NYC 311 service request – the time that a request is created and the time that it is closed...

HPD by Community Board

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million There are about 65 community boards across the five boroughs, so here are the top 10 generating the most service requests to NYC’s Dept. of  Housing Preservation and Development....

HPD by ZIP code

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million There are 193 ZIP codes in the data, so here are the top 10 ZIP codes which originate the most service requests to HPD: Incident.Zip SRs 11226 296,973 10458 230,976 10467 221,840 10453...