Number of service requests to NYC’s 311 from 2004 to 2017: 26.99 million
Top 10 ways noise complaints directed to NYPD were resolved (or not), 2004 to 2017
Resolution.Description Number Percentage
The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time. 830, 797 31.0
NA 720, 790 26.9
The Police Department responded to the complaint and took action to fix the condition. 594, 161 22.2
The Police Department responded to the complaint and determined that police action was not necessary. 245, 983 9.2
The Police Department responded and upon arrival those responsible for the condition were gone. 92, 588 3.5
The Police Department responded to the complaint but officers were unable to gain entry into the premises. 76, 100 2.8
The Police Department reviewed your complaint and provided additional information below. 57, 412 2.1
Your request can not be processed at this time because of insufficient contact information. Please create a new Service Request on NYC.gov and provide more detailed contact information. 28, 361 1.1
The Police Department responded to the complaint and a report was prepared. 12, 491 0.5
This complaint does not fall under the Police Department’s jurisdiction. 8, 771 0.3
*These are the top 10 out of 16 categories; percentages will not add up to 100%

311 data from NYC Open Data downloaded at various times. As of Feb 5, 2018, 27 million rows, 52 variables till 2009, 53 variables from 2010. Parsed using R v3.4.3 in RStudio v1..1.423