Forensics of DOT’s time travel

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million So I ran into an interesting problem today. I was trying to compute the average life of an NYC 311 service request – the time that a request is created and the time that it is closed...

HPD by Community Board

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million There are about 65 community boards across the five boroughs, so here are the top 10 generating the most service requests to NYC’s Dept. of ┬áHousing Preservation and Development....

HPD by ZIP code

Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million There are 193 ZIP codes in the data, so here are the top 10 ZIP codes which originate the most service requests to HPD: Incident.Zip SRs 11226 296,973 10458 230,976 10467 221,840 10453...